The Cave City Water & Sewer Department serves the water and sanitary sewer needs of over 1,300 customers each day, with a network of lines, meters, pumps, tanks, and wells throughout the city and outlying rural areas.

establishing a new service

All adults over the age of 18 that will occupy the residence must provide information to the department. The person(s) applying for service must be physically present at the time of application. The following documents will be required to establish service:

  • Copy of closing settlement showing ownership (for home owners only)

  • Driver licenses for all adults over the age of 18 to occupy the residence

  • Payment of a security deposit ($25 owners/$100 renters * any applicant who may be credit risk or those without an Arkansas driver license may pay a higher deposit)

  • Satisfactory credit check.

    DOWNLOAD A NEW ACCOUNT SERVICE APPLICATION

paying your water bill

  • Bills are mailed to customers at the first of each month, with payments due on the 15th. If you do not receive your bill, please call us BEFORE the due date.

  • Mail your bill stub, along with a check, to Cave City Water Dept., PO Box 69, Cave City,, AR 72521.

  • Come into the water office at City Hall with a check, cash, or money order during normal business hours.

  • Utilize the 24/7 drop box, located on the building wall along the left side drive through lane when you enter from Main St.

  • Review and pay your bill online using our new Nextbillpay service! This is a new service that offers more convenience, more options, and cuts the transaction fees (charged by the service provider, not the city) in half for residents! If you have any questions about this new service, please give us a call.

  • Sign Up for our free ACH service to have your bill automatically drafted from a checking account on the due date each month. You can download the form here. PLEASE NOTE: You must also include a voided check (or a copy) with your account number when submitting the form. Incomplete submissions cannot be processed.

REporting a Water or Sewer Issue

If you are experiencing a water or sewer issue with our system, please fill out the form below, or give us a call during normal business hours. You may also use the new after hours like for emergencies that need immediate assistance when our office is closed.


CONTACT US

Office: (870) 283-5563

Email: water@cavecity.us

Water & Sewer STAFF

Jim Smith - Director, Sewer Superintendent

Payton Wooldridge - Water Superintendent

Coltin Croslin - Water-Sewer Operator

Trevor Dockins - Water-Sewer Operator

Eddie Mae Bagwell - Office Manager

Rachel Trinidad - Office Staff